How to limit the frequency capping of Push notifications

If you plan to impact several user segments or send a large number of push notifications, it is advisable to limit the frequency capping so as not to over-impact users.

To limit frequency capping, go to My Account > Configuration > Edit App:



There you can edit the number of times you want to impact a device per day, per week and per month.


If the limit is set to 0, EMMA will interpret that the user will be able to receive unlimited push notifications.

When programming the Push notification, the Over Push Limit field will indicate the devices that despite belonging to the selected segment or filter, have already exceeded the limit of receiving notifications.

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